Our Values
Our
Values
Our Values

We Take Great Care of Your Events!

Chill Out! is built on our values and commitment to our clients and their delegates. Our values have driven our growth entirely through client referrals and recommendations.

Adopting a core set of company values provides Chill Out! with benefits both for our clients and our team. These values contribute to our positive workplace culture, guide our decision-making, enhance the Chill Out! brand reputation, and support our long-term success and sustainability focus.

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Chill Out! Quadrant Full

Innovative

‘Chill Out! have always been open to both receiving feedback and providing positive ideas to improve ourselves and our clients’ events’.

We add value and then get creative!

We work as an extension to your team managing every aspect of a project; helping to determine your objectives, strategy and planning, adding creative ideas, supporting your technical production, running delegate logistics and providing storage solutions and fulfilment.

So, whether it’s AV, video and broadcast, or top-notch entertainment, we’ve been there and got the t-shirt – and we provide those too! We work with long-standing trusted suppliers to create innovative, sustainable, and cost-effective event solutions that bring real value to you and your delegates.

Professional

‘We consistently work to high standards, ensuring that we take care of our clients’ events, leaving them free to chill out with their guests’.

Until you’ve worked with us you won’t know this – we’re obsessed with the small details. Like no queues and a friendly face at registration, keeping to time throughout the event and ensuring your event delivers on its purpose. We always aim to deliver beyond your expectations!

It takes a team effort to make your events appear effortless! We get to know you, your brand, your values and approach. We are open with our ideas and happily share our expertise with your people. In short, we’re great team players!

We believe no job is too small and every client we work with deserves our equal attention. We like to think that we operate with integrity and empathy gaining and building the trust of our customers along the way. Having a strong set of values has helped Chill Out! maintain our fundamental identity and helped us establish long-term customer relationships and positioned us for long-term sustainability.

Collaborative

‘We value all our customers, partners & colleagues and actively listen to understand and meet their needs’.

Chill Out! We take great care of your events!

One thing our clients love us for is our ability to respond to urgent requests and last-minute changes. We always love a challenge and we’re great in a crisis. Pulling things out of the bag and creating calm out of chaos is our thing – it’s in our name!

We know that the first event we ever run for a new client is always the hardest. We’re getting to know and trust each other, and it takes time to learn your processes, priorities, and personalities. So, Chill Out! relax and get to know us – we promise it’s worth the effort.

It’s why we have so many long-term clients that we know and love!

Growth-minded

‘We proactively explore options to improve company services and ways to better help our customers’.

Having a growth mindset refers to our belief that abilities and intelligence can be developed through dedication, hard work and learning. Having people with a growth mindset on your side enables you to see challenges as opportunities for growth and believe that their efforts can lead to improvements over time.

We are convinced that our team exhibit these behaviours and can help contribute towards the goals, objectives and desired outcomes of our clients’ events through their:

  • Openness to learning
  • Embrace of challenge
  • Persistence and resilience
  • Collaboration and innovation
  • Mastery of the detail
  • Ownership and accountability
  • Constructive feedback
  • Inspiration and adaptability

And

  • Client-centric approach

In our experience, cultivating a growth mindset is an ongoing process that involves self-awareness, a willingness to learn and a commitment to continuous improvement. With Chill Out! at the helm, you can be assured that our team will apply these abilities to your event!